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Archive for December 20th, 2011

Your holiday travel plans in Tweets Dec 20

Come the holidays, Twitter becomes a vast collection of up-to-the-second reports about how people are traveling. A basic search for the hashtag #travel on Tuesday morning turned up several items related to the holiday season, including mentions of impending winter storms, the best city to see seasonal decorations and how to avoid getting sick on packed planes.

But it’s impossible for the average user to get an overview of which airlines, rental car agencies, bus and rail services and hotels travelers are turning to on Twitter without a little help from the experts. Look no further, as the New York-based social media company Mashwork has created a handy infographic with all of this information.

Courtesy of Mashwork.com

An analysis of Tweets reveals how people are traveling this holiday season.

The company analyzed more than 20,000 Tweets from between from Dec. 1 to Dec. 15 to better understand how Twitter users are traveling, where they’re staying and how they’re booking flights, hotels and rental cars. Delta was the most mentioned carrier followed by Virgin and JetBlue. Amtrak was tops among train lines with CTA, the Chicago Transit Authority, coming in second.

“This is not just about buzz,” Mashwork CEO Jared Feldman told msnbc.com. The Tweets analyzed were specifically about fliers who, for example, booked a flight on Delta through Orbitz.

What the analysis didn’t measure was negative mentions of the companies and brands. We’re guessing Mashwork will have a whole other set of Tweets to analyze as the holiday travel season gets into full swing.

 

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Rovia Travel: Customer Experience Satisfaction Exceeds Expectations Dec 20

/PRNewswire/ – Following a comprehensive two-month study to measure customer experience satisfaction levels with the Rovia online travel booking engine and customer support, Rovia President Mike Putman announced today that customer satisfaction tops 99 percent. Putman stated, “No company is without problems now and then, especially in the turbulent travel industry, but we feel that this is an extraordinary statistic. We are proud of our leading-edge technology and customer support teams across the world.” Putman went on to state that, “Although statistics are not publicly available for many competitors, it can be said that Rovia’s performance is considered one of the best in the industry.”

The supporting data was collected from September to November 2011, and based on surveys following customer support calls, customer emails and online customer chat sessions, during the two-month period.

In an effort to continue to improve the customer experience, Rovia dedicated a high volume of its revenue to develop an end-consumer Global Distribution System (GDS) booking engine website technology. Launched in January 2009, the Rovia website technology offers an advantage over any other dot-com host-agency or meta-search website, due to Rovia’s unique ability to integrate the three major GDS systems, direct vendor feeds and contracted rates. Many Internet websites offer only one GDS or redirect to other vendors. For more complex bookings, customers can receive quotes for group tours or any other travel request via live chat or by completing an on-line quote request form.

About Rovia:

Rovia, LLC, is a 27-year-old travel company based in Plano, Texas, with fulfillment and customer care offices in South Carolina. Formed by merging two well-respected travel companies, Rovia combines more than 50 years in the travel industry with the best of traditional travel agencies, including service, online booking technology and host-agency opportunity.

http://twitter.com/#!/RoviaSpecials

http://www.facebook.com/pages/Rovia/103626343880

 

SOURCE Rovia

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Overseas Adventure Travel Reduces Prices On 7 Popular Land Adventures for 2012 … Dec 20

/PRNewswire/ – Harriet R. Lewis, co-chair of Overseas Adventure Travel, the leader in small group travel for Americans over 50, today announced that the company has reduced prices of seven popular land adventures for 2012, with savings up to $650 per person or $1300 per couple.  Because OAT offers a Lowest Price Guarantee on all of its 2012 land adventures, every traveler currently booked on an adventure that is later reduced in price is receiving an immediate retroactive refund—even up to the day of departure.

“We’re literally putting our money where our mouth is when we promise our travelers that they’ll pay the lowest price on our land adventures,” said Lewis. “We stand to lose about $2.5 million next year with our price guarantee, but we want to alleviate the concerns of early bookers that they’ll miss out on any last minute price reductions.  Not only will early bookers continue to have first choice of destinations and departure dates, they’ll also receive immediate refunds in the difference in price if we later lower the trip’s cost.  We already offer the best value in the industry, so these savings present an exceptional opportunity.”

While OAT guarantees best pricing on each of its 28 Land Adventures for 2012, it has reduced pricing on the following seven Land Adventures.  Every OAT adventure includes international airfare (or travelers can make their own air arrangements, if desired), accommodations, transportation, most meals, sightseeing, unique cultural activities, exclusive services of an expert OAT Trip Leader, and more.

Savings on OAT 2012 Land Adventures

Safari Serengeti:

  • Save $250-$650 per person; $500-$1300 per couple on May-Dec. departures
  • Arusha, Tarangire, Ngorongoro Highlands Crater, Serengeti National Park, Oldupai Gorge
  • 13 days from $4145, includes international air ($319 per day)

Real Affordable Costa Rica:

  • Save $300-$400 per person or $600-$800 per couple on April-Dec. departures
  • San Jose, Sarapiqui, Arenal, Guancaste, Pacific Coast
  • 13 days from $2095, includes international air ($161 per day)

Costa Rica: National Parks Tropical Forests:

  • Save $300-$400 per person; $600-$800 per couple on April-Dec. departures
  • San Jose, Arenal, Monteverde, manual Antonio, San Gerardo de Dota
  • 13 days from $2295, includes international airfare, or $177 per day

Route of the Maya:

  • Save $250 per person; $500 per couple on April-Dec. departures
  • El Salvador, Honduras, Guatemala, and Belize
  • 14 days from $2845 ($203 per day), includes international airfare

Real Affordable Peru:

  • Save $100 per person; $200 per couple on April-Dec. departures
  • Lima, Sacred Valley, Machu Picchu, Cuzco
  • 11 days from $2595, includes international air ($236 per day)

Colombia‘s Colonial Jewels Caribbean Coast:

  • Save $100 per person; $200 per couple on April-Dec. departures
  • Bogota, Santa Marta, Cartagena
  • 11 Days from $2945, includes international airfare ($268 per day)

Untamed Iceland:

  • Save $250 per person; $500 per couple on May-Oct. departures
  • Reykjavik, Stykkisholmur, Akureyri, and Selfoss
  • 12 days from $3445, includes international airfare ($287 per day)

For more information about OAT, including a free catalog, please visit www.oattravel.com or call 1-800-955-1925.  

ABOUT OVERSEAS ADVENTURE TRAVEL

Established in 1978, Overseas Adventure Travel (OAT) is the leader in small group discovery for Americans over 50.  The company is part of Grand Circle Corporation, which includes travel brands Grand Circle Travel, est. 1958, and Grand Circle Small Ship Cruises, est. 2001.  OAT offers a wide range of small group, culturally rich adventures by land and small ship.  Through the company’s charitable arm, Grand Circle Foundation, OAT has donated or pledged more than $90 million USD to educational, humanitarian, and cultural organizations worldwide since 1992. 

SOURCE Overseas Adventure Travel

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APNewsbreak: Arbitrator rules on Ill. travel pay Dec 20

“That’s a whole lot of travel that comes into play,” Little said. “Even if they’re office-based, they’re required, as part of their job, to travel to schools to assist with certification, audits, financial reviews, nutrition areas.”

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AAA: One-third of Americans will travel during holidays Dec 20

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5:48 p.m. EST, December 20, 2011

The number of people who will fly over the Christmas and New Year’s holidays is down sharply from a year ago, while the number of drivers is up, according to the AAA travel forecast released Tuesday.

About 5.4 million people will fly to their destinations, 6 percent of all trips. That’s a drop of about 10 percent in flights from last year, and 2 million fewer fliers than in 2002.

Higher air fares, driven by both the cost of jet fuel and airlines’ capacity cuts to boost profitability, are to blame, AAA said.

There will be about 83.6 million people driving to family or to vacations over the 11-day period, up about 2 percent from last year.

The average price of a gallon of gas in Connecticut is about $3.50, down from $4.28 on May 12.

AAA Southern New England says the overall travel numbers — which include 2.9 million going by train or bus — is good news for the travel industry.

The AAA said about a third of the total U.S. population will travel, and if the forecast holds, it will be the second-highest travel volume in the last decade, second only to the end of 2006.

“And finally even though economic improvements continue at a snail’s pace, 59 percent of intending travelers feel the economy has either no impact on their travel plans or they feel like things have improved for them,” said Fran Mayko, spokeswoman for the Connecticut AAA chapter. “The remaining 41 percent say they plan to travel, but will simply scale back their travel plans because of economic concerns.”

Mara Lee



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Holiday travel: why airports will be a little emptier this year Dec 20

The airline industry said Tuesday it expects about 20,000 fewer people per day to fly this holiday period.

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But, forget about trying to change your seat from the middle to the aisle. The airlines have already cut the number of flights or scaled the size of the airplanes to reflect fewer travelers this holiday period.

About 43.3 million people will take to the air during the critical 21 day holiday period, down about 1 percent from last year, according to Airlines for America (A4A), an industry trade group. The industry expects the decline in air travel to continue through to the spring.

Travel cheap: nine ways to save on air travel

According to John Heimlich, chief economist for A4A, the main reason there will be fewer travelers are economic, such as declining disposable personal income, a drop in household net worth, and higher energy prices.

However, the airline industry, responding to cost pressure, has increased fares about 10 percent over last year.

But, on some routes, it’s a lot more, says Rick Seaney, the CEO of CompareFare.com, a website that tracks airfares. “The area where the rates have gone up the most are the mid and long haul routes,” says Mr. Seaney. “So if you are flying from San Francisco to Las Angeles, the rates are not up much, but if you are going to Chicago, Houston or New York [from San Francisco], they are up about 15 percent to 16 percent.”

Seaney notes that the airlines have tried to raise rates 22 times so far this year but only 9 of the rate hikes have been successful. However, this is better than last year when they were only successful at raising airfares three times in a row, he says.

Of course, passengers are used to seeing fares rise during the holidays. Seaney says that has been the trend for some time. “It’s like playing Monopoly, during the holidays they have Boardwalk and Park Place,” he says. “The only two times of the year they have that kind of pricing power is the holidays and spring break.”

The decline in holiday travel this year follows a drop of about 2 percent in air travel during the Thanksgiving period. But the drop is still relatively modest compared to a 5 percent drop in air travel in all of 2009 (versus 2008) because of the recession.

With fewer people booking flights this holiday period, the airlines are coping by cutting the number of flights. “They are cutting back and using smaller aircraft,” says Kenneth Button, an expert on the industry and a professor at George Mason University in Arlington, Va. “Even though they are cutting back on flights it should not be that noticeable for consumers except for fuller flights.”

Indeed, Heimlich says planes this holiday period should be running at about an 85 percent load factor on the busiest days. According to A4A, the busiest time period will be between Dec. 21 to Dec. 23, Dec. 26 to Dec. 30, and Jan. 2 to Jan 3.

Despite the increase in fares and the high number of seats filled, Mr. Heimlich says the industry’s profit margin remains small – about 1 percent.

“This story is about higher costs outpacing higher revenues, leading to thinner profit margins,” says Heimlich.

For most of the airlines, aviation fuel remains one of their most volatile expenses. According to the International Air Transport Association (IATA), using the average fuel price, the airline industry has paid almost 20 percent – some $60 billion – more than it did last year.

With fuel costs so much higher, losses for some airlines are mounting, says Mr. Button, “Some of the airlines are making huge losses, and despite the higher prices, they are not making huge profits,” he says. “Their operating profit for the last thirty years has been zero.”

In the case of American Airlines, profit margins have been non-existent. At the end of November, the carrier declared bankruptcy in an effort to restructure its labor contracts and debt. Despite the filing, American is continuing to operate normally this holiday period.    

Heimlich says the major snow storm that is affecting the Great Plains does not appear to be adversely affecting the major airlines. “There does not appear to be much of an impact on the large hubs,” he says.

IN PICTURES: Holiday travelers who are Going Nowhere

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Drifting snow makes travel tough in Great Plains – Chicago Sun Dec 20

ASSOCIATED PRESS

December 20, 2011 2:54PM

Fog begins to lift from the Sandia Mountains near Albuquerque, N.M., on Tuesday, Dec. 20, 2011, after a major winter storm moved through the state. New Mexico highway officials say they are mopping up and getting major thoroughfares reopened. (AP Photo/Susan Montoya Bryan)


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TOPEKA, Kan. (AP) — A deadly storm that halted travel throughout the Great Plains weakened Tuesday as it headed east into Missouri and toward the Great Lakes, and officials reopened interstates in areas where motorists had been forced to adjust holiday plans mid-trip.

Authorities still were reporting snow drifts of up to 10 feet high in southeast Colorado, and Texas officials warned drivers to stay off the road in the Panhandle so crews would have a clear path to remove ice and snow. Major highways in the western half of the Oklahoma Panhandle remained closed.

Still, officials reopened Interstate 40 in the Texas Panhandle and New Mexico, and portions of Interstate 70 in western Kansas that had been closed. New Mexico reopened a closed section of Interstate 25, the main highway from Santa Fe to the Colorado line after crews cleared drifts as high as 5 feet. The storm dumped as much as 15 inches of snow as it hit parts of five states.

At least 40 people were stranded at the Longhorn Motel on Main Street in Boise City, Okla., where manager Pedro Segovia said blowing snow had created drifts 2- and 3-feet high and closed the main road.

“Some people cannot even get out of their houses. There is too much snow,” Segovia said. “It’s was blowing. We’ve got big piles. It’s real bad.”

Schools in Manhattan, Kan., canceled classes for the day, anticipating several inches of snow. Topeka was pelted by a cold rain, which was expected to turn to a wintry mix of light sleet and snow later in the day, though forecasters expected the storm to become less potent as it moved northeast toward the Great Lakes.

Kansas Highway Patrol Trooper Ben Gardner said the patrol dealt with dozens of accidents in which motorists slid off highways Tuesday morning.

“We had ice-covered roads, covered by snow packed on top,” he said.

The late-autumn snowstorm lumbered into the region Monday, turning roads to ice and reducing visibility to zero. Many of the areas hit Monday had enjoyed relatively balmy 60-degree temperatures just 24 hours earlier.

The storm was blamed for at least six deaths Monday, authorities said. Four people were killed when their vehicle collided with a pickup truck in part of eastern New Mexico where blizzard-like conditions are rare, and a prison guard and inmate died when a prison van crashed on an icy road in eastern Colorado.

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Last-minute travel gift ideas Dec 20

If you’re frantically looking for a last-minute gift, you still have a little time. Travel gadgets can be among the most fun to receive, so get to a travel store or the travel section at a department store. You’re almost guaranteed to score.

Here are some of our favorite things reviewed by me and others in 2011. I’ll start with a surefire hit that you can find without having to wait for mail. Based on my test and those of friends, I recommend this one most highly. We never expected something so cheap and simple to have such an impact on the way we travel:

— Space Bag To Go: You can consider other brands, but Space Bag is the one we tested and can vouch for. It’s a vacuum storage bag with Ziploc-type seal. The bag rolls up, forcing air out and creating a kind of luggage “brick” of your clothing, dramatically cutting down mass. The bags come in numerous sizes. I tested the medium roll-up, 13 1/2-by-19 1/2 inches ($4.95), perfect for carry-ons. This is the best way I have found to dodge checked-bag fees. You can find the bags at Bed Bath Beyond, Target, Wal-Mart, Container Store and numerous drugstores. Online visit spacebagbrand.com.

— Scosche boomCAN: About the size of a small Vicks VapoRub jar, this tiny speaker delivers huge volume from your MP3 player or laptop speaker. It also works with iPods, iPhones, iPads, Android devices, BlackBerrys, gaming devices and more. It’s small enough that you’ll easily find room for it even when traveling light. List is $24.99, though you can find them cheaper. Visit scosche.com or many other online retailers.

— iMainGo X: For something a little more upscale in sound, this portable speaker for iPod, iPhone, iPod Touch and most MP3s — even electric guitars — is a new iMainGo 2 generation. The sound is huge for such a small device, and friends who heard me testing it also bought some. It’s bulkier than the Scosche but worth that bulk. List is $70. Available from: portablesoundlabs.com, amazon.com or Target.

— VinniBag: Occasionally you find a wine overseas that you’ll never find in your store here. Thus, the VinniBag is the way to ensure you get it home unbroken. The heavy plastic bag protects a wine bottle or other fragile vessel in transit. I kept dropping a full bottle of wine on pavement from higher levels until I finally reached 5 feet. That cracked it. But impact like that won’t happen in a checked bag. List is $28 (cheaper in multiples). Available from: vinnibag.com or various wine and travel stores.

— Joby Gorillatorch Switchback: A combination headlamp and lantern, with five LED lights. The product comes with the trademark Joby Gorillapod, which is three legs of plastic ball-and-socket joints that wrap around branches or table legs, or they simply stand on their own. It’s $54 to $60 from amazon.com or joby.com.

— iWatchz Q Collection iPod Nano Clip system: It’s a watchband that transforms a sixth Generation iPod Nano into a stylish watch and music player. It’s great always having tunes available on your wrist. $24.95-$89.95, iwatchz.com amazon.com and apple.com.

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Holiday Air Travel Up at SFO Dec 20

Millions of Californians are expected to take to the air and highways this year as the holiday travel season officially gets under way.

Though airplane travel statewide is generally expected to decrease as much as nine percent compared to 2010, passenger loads at San Francisco International Airport are expected to increase by five percent between Dec. 16 and Jan. 2, SFO spokesman Mike McCarron said.

Friday is projected to be the busiest day of the holiday travel period, with more than 134,000 travelers scheduled to arrive and depart at SFO, Mike McCarron said.

This holiday season will also see an increase in travelers on the state’s roads, with more than 91 million Californians expected to drive over 50 miles to get to their holiday destinations, AAA spokeswoman Cynthia Harris said in a statement.

For those celebrating closer to home, AAA Northern California is offering its “Tipsy Tow” Program for drivers who have too much to drink over the Christmas weekend. From 6 p.m. on Christmas Eve to 6 a.m. Monday, anyone can call AAA at (800) 222-4357 for a free, one-way tow to the driver’s home up to ten miles away. Being a member of AAA is not a requirement, Harris said. AAA will offer its Tipsy Tow Program again on New Year’s Eve, from 6 p.m. Saturday until 6 a.m. on Jan. 1, according to the agency.

SFO travelers are reminded not to wrap gifts before going through security, in case packages need to be opened for inspection. As always, liquids in containers of more than three ounces are not permitted in carry-on bags. This includes liquid foods, such as jam, syrup and salsa, airport officials said.

SFO will be offering complimentary gift-wrapping at post-security locations in three of its terminals. Information on gift-wrapping stations at SFO and other holiday air travel tips can be found online at www.flysfo.com.

– Bay City News Service

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Travel Tips from the Experts as Extreme Weather Hits the U.S. Dec 20


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America’s Road Team Captains Provide Life-Saving Advice this Holiday Season

ARLINGTON, Va., Dec. 20, 2011 /PRNewswire-USNewswire/ — With massive storm fronts and blizzards moving across the country as an estimated 84 million motorists take to the road for the holidays, a team of million mile accident-free drivers are taking the opportunity to share their experience and help make our roads safer.

(Logo: http://photos.prnewswire.com/prnh/20100129/ATALOGO)

America’s Road Team Captains, elite professional truck drivers chosen by the American Trucking Associations, are offering advice on how to navigate through congested highways and extreme weather conditions to arrive at your destination safely during this holiday season. Tips include:

  • Avoid extreme weather conditions: Ice, hail and snow make roads difficult to travel. Try to avoid driving through extreme weather conditions, and if you must, travel during daylight.
  • Remove ice and snow from your vehicle:  Clear your windows and roof of snow to insure you have maximum visibility and avoid creating a hazard for the vehicle behind you. Don’t allow ice and snow to create additional blindspots on your vehicle.
  • Be aware of the vehicle in front of you: Leave extra room between you and the vehicle in front so you can avoid snow and ice blowing onto your windshield or maneuver around patches of ice. 
  • Prepare an emergency kit: Contents should include: battery powered radio, flashlight, blanket, jumper cables, fire extinguisher, first aid kit, bottled water, non-perishable foods, maps, tire repair kit and flares.
  • Be aware of truck blind spots:  When sharing the road with large trucks, be aware of their blind spots.  If you can’t see the truck driver in his or her mirrors, then the truck driver can’t see you.
  • Do not cut in front of large trucks: Remember that trucks are heavier and take longer to make a complete stop, so avoid cutting quickly in front of them.
  • Slow Down: When highways are hit with wintry conditions, speeding becomes even more dangerous. Allow a big space cushion and reduce your speed.
  • Buckle up: Safety belts reduce the risk of fatal injury by 45 percent and are a simple way to increase your safety on the road.

“Snow and ice can make highway travel challenging,” said America’s Road Team Captain Brooks Washburn, a professional driver for FedEx Freight with over 3.2 million accident-free miles.  “Remember to buckle up, stay alert and drive slowly to help make the roads safe for you and your fellow motorists. And if you don’t need to be on the road, stay home and wait for better conditions.”

The America’s Road Team would like to remind the motoring public that from driveway to highway, safety requires patience and dedication.

AAA estimates that more than 84 million motorists will travel the highways this season, a 1.4 percent increase over last year and the highest number of highway travelers in five years.

NOTE TO EDITORS:  AMERICA’S ROAD TEAM CAPTAINS ARE AVAILABLE FOR INTERVIEWS THROUGHOUT THE HOLIDAY AND WINTER DRIVING SEASON.

The America’s Road Team, sponsored by Volvo Trucks North America, is a national public outreach program led by a small group of professional truck drivers who share superior driving skills, remarkable safety records and a strong desire to spread the word about safety on the highway. www.americasroadteam.comFollow the America’s Road Team on Facebook at http://www.facebook.com/#!/AmericasRoadTeam.

American Trucking Associations is the largest national trade association for the trucking industry. Through a federation of 50 affiliated state trucking associations and industry-related conferences and councils, ATA is the voice of the industry America depends on most to move our nation’s freight. Follow ATA on Twitter or on Facebook. Good stuff. Trucks Bring It!

SOURCE American Trucking Associations

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