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AUSTRIA - COMMUNICATIONS

Austria    view all cities
Top Travel Destinations
  Salzburg
  Vienna

Most post offices - identified by a yellow sign saying Postamt - are open Monday to Friday 8am to noon and 2 to 6pm; those in larger towns often stay open during lunchtime, in addition to a couple of hours on Saturday morning (8-10am). Vienna, and cities like Graz, Salzburg and Innsbruck, have at least one post office that is open 24 hours a day, seven days a week. Addresses of these are given in the relevant parts of the guide.

Air mail ( Flugpost ) between Austria and the UK usually takes three or four days, about a week to reach the US, and ten days to Australia and New Zealand. For stamps ( Briefmarken ) for postcards within the EU, you may be able to go to a tobacconist ( Tabak ), though for anything more complicated or further afield, you'll probably have to go to a post office in order to have your letter or parcel weighed.

Poste restante ( Postlagernd ) letters can be sent to any post office, if you know the address. To collect mail, go to the counter marked Postlagernde Sendungen - mail should be addressed using this term rather than "poste restante". It will be held for thirty days (remember to take your passport when going to collect it).

Telephones

Austrian phone booths , usually dark green with a bright-yellow roof and logo, are easy enough to spot and to use, some even having instructions in four languages (including English). The dialling tone is a short and then a long pulse; the ringing tone is long and regular; engaged is short and rapid. Although the minimum charge is öS2, at the time of writing, you're likely to need much more than that in order to make even a local call , since telephone calls are still quite expensive despite the recent deregulation.

You can make an international call from any phone; it's easiest to do so with a phone card ( Telefonkarte ) rather than fumbling for change. Telefonkarten are available from all post offices, tobacconists and some other shops, currently in öS50, öS100 and öS200 denominations. The other option is to go to one of the larger post offices and use their direct phone service facility: a booth will be allocated to you from the counter marked Fremdgespräche , which is where you pay once you've finished. The post office is also the place to go if you want to make a collect call ( Rückgespräch ).

Mobile phones work on the GSM European standard. Young Austrians are very keen on mobiles (known as a Handy in German), but outside the big cities, they're not yet that common - the mountains can make things awkward. If you're taking your mobile, make sure you have made the necessary "roaming" arrangements before you leave home - which may involve paying a hefty (refundable) deposit.

The number of digits in telephone numbers in Austria can vary wildly from region to region. Often, a telephone number is followed by a hyphen and a couple of additional digits - this merely denotes that it's an extension number that can be dialled direct.


Email and the Internet

Use of the Internet by organizations and individuals is highly developed in Austria. However, facilities for those wishing to send or receive emails whilst away are pretty limited. Most large towns will have a café or bookshop with Internet access, but cybercafés themselves are by no means commonplace. We've listed the more interesting or useful Internet cafés in the relevant sections in the guide. As for Web sites, we've listed them throughout the text, and gathered together a few useful general sites on Austria.


The media
Newspaper stands in city centres, large train stations and well-touristed resorts stock a variety of English-language newspapers . You can usually get the European edition of the British broadsheet The Guardian ( ...
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